2 answers. If you have set up your JSM to automatically share new requests with the customer's organization then they will be able to see all issues for their organization if they go to Requests in the portal. If you want more/different reporting then you would need an app from the Marketplace that allows you to add reports to the portal.
Dashboard Hub for Jira simplifies the process of creating reports and dashboards for different products (Jira, Confluence, Insight, Statuspage, Bitbucket, Opsgenie, Projectrak) thanks to the predefined dashboard templates, custom charts, and more than 60 metrics for ITSM, DevOps, or Agile teams. And not only that, it allows secure external
Create reports for Jira Service Desk based on the SLAs you previously defined within the system. In this case, we can see a report of the resolution time averages by type of request: This report allows comparing different response times. 5. Project reports from Excel sheets.
This blog will explore the powerful world of Jira dashboards and equip you with the knowledge and skills to create, manage, and share stunning dashboards that will supercharge your project management experience. Understanding Jira Dashboard 1. What is Jira Dashboard? A Jira dashboard is the main display users see when they login to Jira. It
Jira Dashboards in Confluence: Going Where The Leaders Are. Aug 28, 2023. Hello everyone, Teodora here! When I don't write articles about my experience with Confluence, I work with super-skilled individuals to change how big organizations see and use their data. Follow me and Christopher Berry on this journey to improved visibility and accurate
Once you know the various types of Jira reports, let’s review how to build the required type. For company-managed software projects, follow these steps: Choose the Type of Report You Want to Generate. Choose the data you need to access. Navigate to the required project and tap on Reports.
To configure a wallboard slideshow: Select Dashboards > View all dashboards from the global navigation. Open any dashboard that you have edit access to. Select More actions () > Configure wallboard slide show. Select the dashboards that you want to display. Optional: Change the transition interval.
User menu action. This pages lists the Jira Service Desk modules for the customer portal. These can be used to inject panels and actions to various locations in Jira Service Desk customer portal. A panel is simply a section of HTML content on the page. An action is a clickable link or menu entry for user to perform specific operation.
From your project sidebar navigation, select Knowledge base. Select Create article. Select the knowledge base space you want to create your article in and select Next. Write your article content. If you are unsure about how to start your article, select one of the available templates. While writing, a draft is automatically saved.
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jira service desk dashboard examples
