3.4. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. 1,528 Teleperformance Customer Service Representative interview questions and 1,478 interview reviews. Free interview details posted anonymously by Teleperformance Interview. Interview was pretty normal, ask basic questions such as 1 strength, 1 weakness, what do you know about our company, why do you want to work for us, explain how would solve a difficult customer, etc. Pretty basic questions. Interview Questions. Walk me through your resume.
I interviewed at TELUS International (Toronto, ON) in May 2023. Interview. Three stages of the interview. Assessments and typing tests. The 3rd stage has about ten questions which include behavioral and situational questions. also question on steps to take when a client asks questions you have no idea about.
Additionally, I am calm under pressure and incredibly patient. Even in a fast-paced, high-pressure environment, I can keep myself centered and focused, ensuring that customer service remains a priority at all times.” 22 More Call Center Interview Questions. Here are 22 more call center interview questions that you might face as a candidate: Senior Customer Service Representative Interview. I applied online. I interviewed at UnitedHealth Group (Cypress, CA) in Apr 2019. Submit resume, they send you a link for an assessment, then in a couple of days a notification to take a virtual interview, once you pass the virtual interview they set up a phone interview. What are the top 5 skills a good customer service representative should have? Behavioral interview questions. Behavioral customer service interview questions require potential candidates to share true stories of their previous work experiences in order to find out if they have the right set of soft skills needed for the job. CUSTOMER SERVICE INTERVIEW QUESTIONS & ANSWERS! (How to PASS a Customer Service Job Interview) By Richard McMunn of:
To help you prepare for your upcoming interview, we’ve compiled some common questions asked during interviews for Customer Service Representatives at Bank of America, along with suggested responses and tips to make a lasting impression on your potential employer. Common Bank of America Customer Service Representative Interview Questions 1.
Before your interview, research the products or services that the employer offers and familiarize yourself with them. When answering this question, explain how you became familiar with the company’s offerings. Example: “I am very familiar with your company because I’ve been a customer for five years.
